Business Analyst & Project Management Associate

We’re seeking a Business Analyst & Project Management Associate to drive the successful execution of projects across our technology, eCommerce, and marketing initiatives. This role is integral to ensuring seamless collaboration between teams, optimizing processes, and delivering high-quality outcomes for our clients and stakeholders

Project Management

• Develop project approaches, budgets, and timelines based on client briefs, ensuring end-to-end execution within scope, time, and budget.
• Serve as the primary client contact, managing expectations, clarifying requirements, and maintaining strong relationships.
• Lead interdisciplinary teams across locations, aligning internal and external stakeholders for seamless execution.
• Allocate resources effectively in collaboration with resource planning teams.
• Identify project risks, proactively resolve issues, and maintain a problem-solving approach under pressure.
• Track budgets, forecast financial needs, and ensure profitability.
• Implement and refine project management methodologies and best practices.
• Ensure high-quality deliverables by maintaining rigorous oversight and applying best web practices.

Business Analysis

• • Lead discovery workshops and stakeholder interviews to understand client goals, challenges, and business needs.
  • Provide strategic recommendations by translating business objectives into actionable digital solutions.
  • Collaborate with marketing and product teams to develop campaigns, digital strategies, and product roadmaps based on market trends.
  • Translate client feedback effectively to creative and technical teams to ensure alignment with project goals.
  • Analyze and optimize customer journeys, onsite experiences, and email flows to enhance engagement and conversions.
  • Support business development and client onboarding by identifying growth opportunities and optimizing service offerings.
  • Maintain essential documentation including requirements, risk logs, and status reports.

• Contribute to the technical implementation of digital, eCommerce, DTC, and retail projects.
• Strong knowledge of platforms and ecosystems such as Shopify Plus, Headless Commerce, OMS, PIM, CRM, CMS, and CDP.
• Hands-on understanding of customer experience strategy, personalization, and conversion optimization.
• Familiarity with multi-region and cross-border commerce, including localization, tax, and compliance.
• Experience collaborating with development teams across software, frontend, backend, cloud, and AI integrations.
• 3–5+ years of experience delivering large-scale digital or eCommerce projects.
• Experience in a client-facing agency role with proven project management and business analysis skills.
• Fluent in German and English (written and spoken).
• Practical experience in digital, eCommerce, DTC, or retail project implementation.
• Strong knowledge of agile and classic project management methods and tools (e.g., Notion, Slack, Jira).
• Skilled in creating cost overviews, offers, and project documentation.
• Strong organizational and communication skills, with the ability to work independently and take ownership.
• Team-oriented mindset with experience leading interdisciplinary teams (Strategy / UX / UI / Dev / QA).
• Excellent stakeholder management and strategic thinking, bridging business and technology.